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  Public Ticket #1460849
Emails not sending
Closed

Comments

  • kdsjhfuhckjlf started the conversation

    I have tested the basic version, then bought the premium.

    I do not receive any emails from the plugin, all bookings are shown in the admin panel and recorded correctly in the calendar.

    I have uni-installed the plugin and re-installed from the zip file which was emailed after purchase. 

  •  417
    Webba replied

    Please, send a screenshot of Email notification tab of Webba Settings page.

  •   kdsjhfuhckjlf replied privately
  •   Webba replied privately
  •   kdsjhfuhckjlf replied privately
  •   kdsjhfuhckjlf replied privately
  •  417
    Webba replied

    Please, set the "no-reply@parishhall.co.uk" to "From: email" option. on the Email notifications tab.

  • kdsjhfuhckjlf replied

    Hi, i am still not getting any emails, so will re-install wp and then the apps as a clean install.

    thanks for your help.

  •  417
    Webba replied

    Please, install the WP Mail log plugin - https://wordpress.org/plugins/wp-mail-logging/

    This plugin shows if the message was prepared and sent from your WordPress. 

    Do a test, please, and attach the screenshot of mail log (example attached).

    Attached files:  WP Mail Log ‹ wbk-current — WordPress - Mozilla Firefox 2018-02-07 17.59.02.png