When booking multiple dates, no e-mail will be sent if it is set to send an e-mail for all appointments. If I have a single e-mail to be sent for each date, multiple e-mails will be sent when multiple data are selected.
Attached files: Unbenannt.PNG
Did you create the appointment loop in the email message?
Now it works, thanks!
Okay, just another question.
The customer gets an e-mail and also looks good. The admin gets no e-mail. Even if I take the dates out of the template, it does not work. Where is the error?Even if I set that send copies of service emails to ... i do not get any e-mails.
Could you provide a screen shot of the admin section of email notification settings same as a screen shot of your service settings?
Here it is. Let me know if you need something else.
Attached files: Unbenannt.PNG Unbenannt2.PNG Unbenannt3.PNG
Please, try to do the following:
1. remove link from the email message.2. make "Send copies to" empty.3. check your spam folder.
Unfortunately this did not work. Any other suggestions?
Please, change the email of one of your service to email@example.com and provide us a link to the page with booking form. We will do a test booking.
Is there a way to make this public so we can see how to fix this in our own settings as well? I am having the same problem.
Please, make sure to create the appointment loop in the message. If it won't help, please, create new ticket.
I'm sorry, i don't know what you mean by 'appointment loop'. i've searched for other documents on this and can't find anything. Can you please clarify or send a link to a document with more info?Thank you!
Hello, you need to select a repeatable part of the message and click the "Create loop" button. Please, take a look for attached screenshot.
Attached files: Settings ‹ wbk-current — WordPress - Mozilla Firefox 2017-06-19 11.06.57.png
Perfect, thank you so much!
I was just testing it out and it works great for the customer. For Admin, if a customer chooses more than 1 block of time, i.e. 8am, 9am, 10am, is there a way to combine those into one email as well? Right now the admin receives a message for each hour that is booked, even if by the same person. I played around with the various settings but nothing worked to group those.
In the current version we have no option to combine admin messages into the one e-mail. However, it will be done in some of the feature releases. Is there anything else we can help?